![]() ![]() My question is are Horizon usually like that, or was this an isolated incident? I don't want to get into a hobby where I have to beg a hostile company to take my money for their product. If I'm gonna be sending you hundreds of dollars, at least you could be even slightly professional. Price adjustments on purchases are available until 12/25/22. Complete the Horizon Hobby online service request form and include it with your product when. I asked if I could cancel if it took several days, and she accused me of being rude and threatened to hang up on me.įuck that. Let us take some of the stress out of holiday gift buying this season by giving you more time to qualify for price adjustments. If you have any questions, please contact Product Support. Certified Salesforce Professional with proven abilities in configuration and customization, Managing projects, Worked in Production support. I'd be glad to share the transcript, but long story short the rep told me that she didn't know when the warehouse would ship my order. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact in an easy-to-use summary. This is more than I was expecting and for that I am very grateful to Horizon Hobby. Sousville in Isère (Auvergne-Rhône-Alpes) is a town in France about 317 mi (or 511 km) south-east of Paris, the countrys capital city. 24 hours later I hadn't received a tracking order, so I used the Chat function on the Horizon Hobby site to get a status update. VDOMDHTMLtml> From the Tech Desk: Help guide you through Horizon Hobby's easy return process - YouTube Please click 'Show More' for links and more information.In this video we are going to talk. Live chat works great, Used that this morning & already got my issue resolved. I placed my order with expedited (next day) shipping, as I was excited to get started. I figured the DX6e would be a good investment if I decided to go that way. I'm brand new to the hobby, and had decided to buy RealFlight 9.5, a DX6e, and the PC dongle to try out a few trainers and see if I wanted to buy and start flying actual planes.
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